Office Manager Policy

My photo
It is my responsibility, duty and honour to run a tight ship, keep people in line, keep them healthy and safe. My office is my world and my world is an ordered one.

Thursday

Annual Leave Day

Annual leave. Rest day. Phone call 7.30am. Cleaners unable to gain access. Olivia not on site. Call Olivia. Answer phone. Leave message. Contact Keyholding company. Instruct agent to attend onsite. Allow access to cleaners. Agent calls. Access already granted. Olivia arrived 8am. No return call. Email Olivia expressing concern. Olivia responds. Transport trouble. Frowny face. Consult transport website. Website corroborates story. Respond accordingly. No punctuation expression.
Work on Policy Document and Budget Report for meeting with MD.

Phone call. Power outage. Contact landord and power supplier. Resolution.

Phone call. Telephones down. Instruct Olivia to reset router. Give step by step guide. Olivia responds. Back up and running. Smiley face. Respond pointing out Building Manual should be used for all eventualities. 250 pages of what to do. When to do it. Who to contact.

Phone call. Photocopier malfunction. Respond accordingly.

Phone call. Burglar alarm fault. Respond accordingly.

Phone call. Shower room flooded. Respond accordingly.

Phone silent. No calls.

Complete Budget Report.

Complete Policy Document.

Enjoy ‘Murder She Wrote’ box set.

That is all…

Wednesday

Bookings. Policies and Expressive Punctuation

HR Policy reviews. New MD requires new employee handbook. All policies to be updated. All policies ARE updated. Particular attention given to termination and redundancy. Analysis of spend on salaries. Note to point out Junior Receptionist is overspend. Olivia’s promotion is overspend. Suggest begin analysing resources.

Prepare new Policy Document. Email PA to MD for meeting to discuss. MD returns email. Copies in Olivia. Olivia responds. Smiley face. I respond. Kiss. Unintentional. MD does not respond.

Email Olivia to book meeting room. No refreshments. Olivia responds. Copies in Julia the Junior. Asks her to book room. Smiley face. I asked her to book it! Respond to both demanding immediate booking. Julia the Junior responds. Taxi booked.Smiley face. Respond pointing out room booking not taxi. No smiley face. Julia the Junior responds. Taxi cancelled. Smiley winky face. Respond to both demanding update on booking. No smiley face. No smiley winky face. Julia the Junior responds. Room booked for Friday. Last month. Smiley face. Email Olivia direct. Tell her to book room. No smiley face. She responds copies in Julia the Junior. Bullet points procedure for booking room. Smiley face. Quicker to book herself! Julia the Junior responds. Room booked. Smiley face. Olivia responds. Smiley face. Note to revise internal email policy. Ban on facial expressions expressed through punctuation.

That is all…

Reflection

Kitchen Plan. Kitchen Contract. Bike Policy. Kitchen Cam - CCTV on food preparation area. Fork Policy. Fork Contraband investigation. Spoon Policy. Meeting Room Policy. Crime. Security review. CCTV. Teabagger. Taxi Policy. Taxi review. Solenoid locks. Emergency Evacuation Drill...

Oh and Olivia.

Does it all mean anything?

Yes it does!

It's mine. It's my life. It's important.

That is all...

Brief Update

Months pass. Many changes. Lots to report. Olivia promoted. Indifferent delight (for her).

Mistake.

Company structure reorganising. Employment in dispute. Assessment of budgets. Assessment of spend. Assessment of role. Wood for trees. No vision.

New MD. Responds to emails. Alot. Writes emails. Alot.

New junior receptionist. Not my choice. Olivia more senior. Not my choice. Olivia in Operations Meetings now. Skirt too short. Top too low. Hair good. Sharing with others. Wrong!

That is all...